Multi-sided booking platform
2
Sides of the marketplace, both first-class products
3
Surfaces — web, iOS and Android — from one team
1
Shared services layer behind all of them
A booking the consumer has made and the operator cannot see is worse than no booking at all.
A two-sided booking marketplace needs both sides to feel like first-class products, and it needs the money between them to be right. We built the consumer side, the operator side and the shared layer underneath — on web and both app stores, from a single team.
The problem
A marketplace lives or dies on both sides at once: consumers who want to find and book without friction, and operators who need to manage availability and actually get paid. Build them as two disconnected products and the seams show immediately — a booking that a consumer makes and an operator cannot see is worse than no booking at all.
Underneath that sits a harder problem than either app: availability is a single shared fact that two audiences are editing at once. A slot is offered to every consumer browsing at that moment and can only be sold to one of them; the operator may withdraw it from their own screen at the same instant; and a cancellation has to unwind not just the booking but the money already collected against it. Get the ordering wrong and the marketplace does not merely show a stale screen — it double-books a real person's Saturday.
What we built
Consumer and operator applications over a shared services layer, so both sides read and write the same reality:
- Scheduling and booking on the consumer side.
- Availability and management on the operator side.
- Payments through the platform, and payouts back out to operators.
- One shared services layer feeding web, iOS and Android alike.
How it was built
Delivering the same product to three surfaces from one team is exactly where the pipeline earns its keep — React Native and a shared Node services layer mean the platform-specific work is the exception, not the rule, and the volume of scaffolding across web and both stores is generated rather than hand-written. Payments and payouts, being the parts that move money, get the senior review the rest does not need.
Outcome
Consumer and operator products shipped to iOS, Android and web from a single team, over one shared backend.
Most of what we build is under NDA — yours would be too, unless you told us otherwise. Send the requirement and you get back a functional specification, at no charge.
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