Our support team is always standing by to lend a hand whether you need an additional support in terms of troubleshooting or resolving a bug that hinders the overall performance of the software. We provide excellent support services for a range of businesses and applications, from small-to-medium sized including major enterprises that seek to benefit from the cost savings.
Trivial Works’ alert and diligent team will go over your software, examining and testing it for problems including design mistakes (confusing user interface, errors in the menus, etc.), errors in logic and fundamental problems in coding and can quickly remedy any problems that have arisen. We have years of experience in troubleshooting poor performing applications and can quickly detect remedies to any problems in software.
This maintenance comes into picture when your application is not working well as it used to since you upgraded your computers or other critical pieces of hardware. Changes in regulations, changing the data format you use, integrating a new operating system or updating any supporting utilities are another reason to go for this maintenance. Adaptive Maintenance delivered by the Trivial Works’ team ensures that your software work stably and reliably in the new, altered environment.
Prevention is better than Cure. This saying completely fits in this type of maintenance. It’s far better to track your software functionality now and curtail any problems in the future. Preventive maintenance comes into picture when you have been receiving a number of similar complaints from your end users or they are experiencing a return of problems that you earlier had thought that needs to be taken care of in the code. We not only fix your software for your immediate needs but also ensure that it will run properly going forward as your organization’s needs change.
In this maintenance a research is conducted while bringing your software near perfection during regular maintenance cycles and design as well as implement any new features you need. This is done to take necessary steps before real problems arise. It can be in the form of restructuring the code to match the latest industry standards, making some minor modifications, delete some sections, insert new coding or making changes relating to improve functionality.