Adapt to Necessary changing Market Demands and Keep Your Business Hassle free by Leveraging Our Software Maintenance and Support Services
Trivialworks offers your business a way to maintain, update and support your software solutions, allowing you to adapt to changing market demands.
Software Maintenance is an extremely important part of an organization’s IT infrastructure. Backed by the knowledge along with the right technology and the expertise of the industry specialists ensures an uninterrupted IT setup. Global enterprises are likely to spend an estimated amount of $5 in application maintenance and support.
With the advent of ever-increasing globalization and competition, outsourcing of software maintenance and support functions to specialist companies helps not only to reduce overall IT costs, but also improves productivity and thereby encourages growth. With the emergence of new technologies like cloud, mobility, analytics and social media, continuous opportunities for the software support and maintenance will continue to exist. For most software product companies, once a product is out in the market is the end of product development activity. But the fact is that product release is not the end; it is actually the start of a long maintenance and upgrade cycle. Companies need to start thinking on how to incorporate the feedback received into the next version of the product, that includes functionalities like improving usability, features, overall value and user-friendliness.
Most software products face a problem in supporting their installed versions of the product. Support and Maintenance need arises to
A considerable amount of investment needs to be done to maintain multiple versions of an old code-base, often on an outdated technology platform just supporting existing clients until they can be convinced to switch to newer versions of the product. Companies need to provide maintenance and support to existing software applications in spite of challenges involving changing business practices, depleted budgets, revised user priorities and staff decrement. This process requires a huge amount of time and resources especially in situations when such services are experiencing a scarcity domestically. In this scenario, they require reliable partners who are competent enough to take on the challenge of providing ongoing maintenance and support.
Trivial Works Solutions believe that professional maintenance and support is the right way to reduce total cost of ownership (TCO) on software systems and ensure useful improvements and optimization steps. Our team have plenty of experienced people with skills in older languages like C, C++, VB, VBA, Client/Server architectures and many more. Our highly skilled engineers jump in and immediately begin working with bug repositories and enhancements specs to provide timely releases while minimizing time spent by your analysts and other line of business personnel.
Our clients are assigned teams with dedicated Project Heads and Team Leads to design and implement complete software maintenance strategies and provide ongoing support. Our dedicated software maintenance and support teams logs and tracks service requests 24x7 and offer round-the-clock troubleshooting and real-time resolution of all problem areas. Trivial Works ensures that our services optimize application performance and bring down your TCO on software. Our Software Maintenance and Support Services focus on providing the client a competitive edge in the market by delivering Functional Assurance, Better Quality & Enhanced Performance in addition to recurring higher cost savings on the efforts involved.
Prepare for Future Business Challenges with Our Software Maintenance and Support Services
Our support team is always standing by to lend a hand whether you need an additional support in terms of troubleshooting or resolving a bug that hinders the overall performance of the software. We provide excellent support services for a range of businesses and applications, from small-to-medium sized including major enterprises that seek to benefit from the cost savings.
Trivial Works’ alert and diligent team will go over your software, examining and testing it for problems including design mistakes (confusing user interface, errors in the menus, etc.), errors in logic and fundamental problems in coding and can quickly remedy any problems that have arisen. We have years of experience in troubleshooting poor performing applications and can quickly detect remedies to any problems in software.
This maintenance comes into picture when your application is not working well as it used to since you upgraded your computers or other critical pieces of hardware. Changes in regulations, changing the data format you use, integrating a new operating system or updating any supporting utilities are another reason to go for this maintenance. Adaptive Maintenance delivered by the Trivial Works’ team ensures that your software work stably and reliably in the new, altered environment.
Prevention is better than Cure. This saying completely fits in this type of maintenance. It’s far better to track your software functionality now and curtail any problems in the future. Preventive maintenance comes into picture when you have been receiving a number of similar complaints from your end users or they are experiencing a return of problems that you earlier had thought that needs to be taken care of in the code. We not only fix your software for your immediate needs but also ensure that it will run properly going forward as your organization’s needs change.
In this maintenance a research is conducted while bringing your software near perfection during regular maintenance cycles and design as well as implement any new features you need. This is done to take necessary steps before real problems arise. It can be in the form of restructuring the code to match the latest industry standards, making some minor modifications, delete some sections, insert new coding or making changes relating to improve functionality.
As always, Lalit and his team did a great job finishing my apps and the website. I need a few more things updated, but I'm still closing the job and paying Lalit his full money because I know he will still update the last few things that we were unable to complete earlier. Love working with him and his team! He's excellent!.
First of all, Mr. Lalit and his team have been nothing but Professional and talented and have gone above and beyond what I expected. Communicated well and did everything and more that was expected of them. I am very very pleased and satisfied and would Definitely hire him again. A big Thank You Lalit.
Very professional, asked for guidance when needed, very knowledgeable, above all, very responsive. I'm looking forward to our next project together.
Besides being a founder Director at Trivial Works Solutions, Lalit Vijay is a man of with great leadership qualities. His ability to inspire his team to give the best output to his clients is certainly noteworthy. Lalit is instrumental in developing and providing IT solutions for our Edtech projects at kriti Prakashan and I take pride to endorse him for this.
Consultant (Digital Media) at Kriti Group of Companies
I highly recommend this developer/designer and his team. Excellent communication skills, and all work was to a high standard, timely and professional. He provided relevant and insightful advice for the project. I would definitely work with him on future projects.
Lalit and his team are very professional and great to work with, always helpfull and honest. Looking forward to the next project!
I had an App developed by Dhirendra and his skilled team. After a short description and a skype call, Dhirendra was able to understand the business idea, give feedback and ideas on my project and set me up with a highly skilled and open minded team. It was fast, straightforward and without complications. If you need a solution that work, then ask Dhirendra and his team to have a look at it
Procesoptimering - Lean - Projektledelse - TWI - GMP - Change management - Produktion - Standardisering - Træning
It's being fantastic working with Dhirendra and his team. Our company found Dhirendra and team to be professional and well educated in the web/app space. He goes out of his way to ensure that all deadlines are met and products delivered as per specifications. For anyone wanting a development team to work with on any projects, i would recommend using Dhirendra and his team.
CEO at New Media Investments PTY (LTD)
Excellent performance. A complete profesional in terms of quality and services.
Lalit vijay is one of the best developers out there I would highly recommend anyone that needs mobile development and support I am a repeat customer and have other projects I am staying with him as lead development for my company 5 stars.
Lalit and his team were very helpful. They understood our project from the beginning and have been working with us day and night to get our project done. We are very happy with our final project and look forward to working with them again. We would highly recommend using these guys.
Lalit is an excellent contractor!!! He and his team do very professional work. He always made himself available when I had questions and met deadlines just as he promised. His English is very solid and he's very easy to work with. A super nice guy. I have already re-hired Lalit for another project and plan on using him much more in the future.
Lalit and his team produced 2 mobile apps and a website for us in a new business called Golflutter, a new gambling app for amateur golfers in the UK. The work was challenging and unique with constant changes needed throughout development. They responded well, and were always helpful and cheerful through many difficult moments
Managing Director at Golflutter Ltd
If you're looking for someone to develop your app, no need to search anymore ! Lalit and his team are just the best you will find on Upwork. Professional, always responsive and with great talents. They are always ready to make the extra effort required. The quality of the app is great and matches our expectations. Lalit, thanks for the great IOS App developed, looking forward to continue our collaboration !
Gary & Nathan
While I don't believe in unicorns, Dhirendra and the team he leads come close. In our project review meeting today, I was glad to tell Dhirendra leading the technical team, that in my 20+ years of experience building and installing technology solutions, I have never had better customer service. Dhirendra and his team are not only technically extremely sharp, but also, and perhaps even more importantly they deeply listen. I am always impressed with how Dhirendra repeats back my desires, functionality requirements, and design goals. He makes sure to exhaustively understand my requirements and vision before making recommendations. I can't imagine working with an individual that is more efficient and effective in generating technical solutions I can afford.
Business Modernization Consulting, Empowerment through Entrepreneurship, Prayer Advocate (iPray Founder), Speaker
I have been working with Dhirendra and his team for nearly 2 years now on a large project. He has been very professional and it has been a pleasure working him and his team. The project has had many changing requirements along the way and Dhirendra and his team have always been able to accommodate the change of direction. Dhirendra is always up front and clear about all development costs. For anyone wanting a development team to work with on any projects, i would recommend using Dhirendra and his team.
DXC - ATO - Apps Management & Team Lead
Great job guys thanks... looking forward to the next one!!
Lalit is a great worker. He communicates clearly and promptly, making our interactions over email and skype quite easy. I had a few personal issues during this project that caused some delays, but Lalit was very diligent in keeping up to speed with the project, and went above and beyond in delivery of my app. I will definitely use him again for these types of projects. HIGHLY RECOMMENDED!!!!
Excellent developer to work with. Always quick to respond and very organised.
Lalit was great in scoping the project. Comunication lines are always open. His team went the extra mile. We will be using them again soon.
Amazing work, very professional with "can do" attitude.
I am new to app development and Lalit and his team guided me throughout the process. He's very knowledgeable and he knows what he is doing. Learned a lot of tips from him as well. Looking forward working with him with my future projects.
It's been a pleasure to work with Dhirendra and his team. As a US startup that was starting from scratch, Dhirendra was thoughtful in his base recommendations of the type of technology which suited us and our vision to scale. His ability to understand the greater picture of our objectives made it easier for us to design and build our innovative app.
Vice President of Operations at Startup in Stealth mode
Contractor ready to work until you are completely satisfied with your product, great communication too. Recommended!
Did an awesome job on the app. He finished it a day early.
Dhirendra and his team have done a great job of taking our description of the online application and making it happen. We had some very complex functionality that we needed to work a specific way they did it.